Contact us

Trade name: Northlane Commerce LLC

Phone number:+1 (240)943-0971

Email: support@northlanecommercellc.org

Physical address: Northlane Commerce LLC, 2313 Rollingwood Dr, Fort Collins CO 80525, United States

Frequently Asked Questions

What is the warranty policy for your gaming keyboards and mice?

All our products come with a 1-year manufacturer warranty covering defects in materials and workmanship. This warranty is valid from the date of purchase.

How do I connect the IMPACT ELITE M913 wireless mouse to my device?

The IMPACT ELITE M913 uses a 2.4G wireless connection. Simply plug the included USB receiver into an available USB port on your computer, and the mouse will connect automatically. For Bluetooth-enabled models, you can pair it directly via your device's Bluetooth settings.

Are the keycaps on the UCAL K673 PRO mechanical keyboard replaceable?

Yes, the keycaps on the UCAL K673 PRO are fully replaceable. They use a standard layout, making it easy to customize your keyboard with aftermarket keycaps of your choice.

What is the return policy if I'm not satisfied with my purchase?

We offer a 30-day return window for unused and unopened products. If you receive a defective item, please contact our customer support team immediately to arrange a replacement or refund.

Contact form